Nothing in this Return Policy limits your rights and remedies under any law. Refused shipments are treated as regular returns and may be subject to a non-refundable 15% restocking fee. Returns must be received, inspected and approved before we ship a replacement. Your original shipping charges are paid for the services provided by and to the original carrier, and will not be refunded to if your item is returned. Your original shipping fees are non-refundable. In this situation, Ultra PRO does not take title to the refunded item. At our discretion, a refund may be issued without requiring a return. Ultra PRO does not take title to returned items until the item arrives at the returns address destination. Purchases for gift cards are not eligible for return.Ĭustom made products such as hot-stamped folders or engraved nameplates are not eligible for return. These gifts are not part of any purchase value and therefore, do not have to be returned. Ultra PRO International may also offer gifts to valued customers for their continued support as well as for special giveaways. Dice storage solutions from Fandomonium Our custom designed, precision cut dice boxes store up to 26 polyhedral dice. In cases where the promotional gift is not returned, the cost of any promotional items not returned will be deducted from the refund total. To receive a full refund on a purchase that includes promotional items, all items including the promotional gift must be returned. Ultra PRO from time to time may offer free promotional items with their products. Ultra PRO International may assess a 15% restocking fee against the customer’s account or deduct the fee from the refund amount on all returns. Please note that any damage caused by mishandling, improper installation or product defacement will result in your return being denied and the product being returned to you. The return must be adequately packaged to protect against damage in transit. The customer is solely responsible for the return shipping of items they wish to return. The refund for the items returned will be credited back to the original payment method. Please allow five (5) business days for your return to process after being received. Please allow our customer service team 24-48 hours to provide the RMA and shipping instructions.Confirm the items returned are UNOPENED and in their original packaging.Enter your Order ID if you have it (found of your order confirmation email).Choose "Return/Refund" on the dropdown titled "What can we help with?".Enter your name and email address associated with the order.To request an RMA number, click the grey "Help" icon in the bottom right corner of this screen.Package the items either in the original shipping box, or a box best suited for the size/shape of the item.NOTE: Products that are returned open, unsellable, or without an RMA are not accepted and will be sent back to the customer and a refund will not be provided. Products were purchased from within 30 days of the claim.Products are in a new, UNOPENED, and re-sellable condition.Return Merchandise Authorization (RMA) number (instructions in procedure below).For a return to be accepted, all of the following must be included: Please attach the text and font number in the Personalization box.To qualify for a return of merchandise, you must follow the return guidelines set forth in this document and request a return within 30 days from the invoice date for this policy to apply. And also please give us the detailed notes about their size and accommodation ( small or big image size centered, or right bottom corner, etc). While choosing your tray in «Size and Personalization» variations, please choose the option you like: it may be your text or picture, or image. You may customize your dice tray in the way you like the most. Every weapon needs a vault, so let this box complement your game, and let your luck follow!Ĥ.3 x 5 x 2.7 inches or 11 x 13 x 7 cm (L x W x H) Your customization of the box is the same limitless as your imagination, you can apply any text, picture or pattern either outside or inside the box, making it even more unique!įinally, it's just a necessary attribute for every player, and also a perfect gift for your DM. We've picked up the incredible and, which is most important, natural wood species that best fit the game atmosphere. These boxes are compact and original repository for your dices, that you can carry with you for all your exciting games. For the best players we have created new bright and unique dice boxes!
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